Frequently Asked Questions

The main account is your Stash wallet account. This is where you see your account balance. You can also spend, receive, transfer, save and carry out your activities from the main account. However, the savings plans are designed to help you save without spending. You earn interest on the funds when you save. You have the liberty to move money from your Stash main account or from linked debit cards to savings plans.

By transferring funds to your Stash main account, linking your bank debit cards, or dialing USSD codes within the app.

It helps users save daily, weekly, or monthly towards achieving a purpose or target amount. Users save for vacation, education, travels, medicals, rent, wedding etc. You save towards a goal amount periodically. Stash pays 14% per annum interest on deposit. Users can activate lock feature. Unlocked funds can be withdrawn at will before completion. Locked funds cannot be withdrawn until savings is completion.

Users can top up i.e., add money to existing savings balance. Users can pause or resume savings at will. Users can create many plans for multiple purposes. Users can save without minimum or maximum savings limits. Users can lock or unlock savings (subject to terms). Users can modify their savings plan to suit their needs. Current date or future date can be selected to start savings. Withdrawals are fast and free.

It means add money to the balance in your savings plan (Goals, Fixed or SAYS).

You can pause your goal savings. It means to stop your daily, weekly or monthly savings for a while. Funds will not be removed from your bank card or main account during this period. Users can also resume savings as well.

Yes, you can create as many plans as possible for each of the savings type available.

For a fully upgraded account, there is no limit.

Yes, you can edit or modify your savings plan even after you have started a savings plan. You can increase or reduce your savings amount or tenor.

Yes.

It helps users save or invest available funds for a period. Here, you set aside a fixed amount of money for savings. The interest varies between 12-20% per annum on deposit.

Users can top up i.e., add money to existing savings balance. Users can create many plans for multiple purposes. Users can save without minimum or maximum limits. Users can lock or unlock savings (subject to terms). Users can modify their savings plan to suit their needs. Withdrawals are fast and free.

Users select a percentage of savings to be done for each Spend/payment transactions. Users can top up i.e., add money to existing SAYS balance. Users can set any limit to be saved. Users can modify their savings plan to suit their needs. Withdrawals are fast and free.

By clicking on Save icon on the homepage and selecting any of the savings plans.

It varies between 12-20% per annum. Please refer to each savings plan for specific interest rates.

You withdraw your money by transferring to your bank account, by making transfers or through purchase. All withdrawals from savings plan are paid to the main accounts. Funds in main accounts can be withdrawn to bank account or spent.

All savings are unlocked until the lock button is activated. Once activated, no withdrawal will be allowed until savings is completed. For more information on lock features, please read the terms on each savings product in-app.

Yes, you can.

No, you can save any amount.

Yes, you can.